OUR MISSION IS TO HELP YOUR BUSINESS WORK SMARTER WITH TECHNOLOGY

We are a specialist IT consultancy assisting SME’s in the alignment of business and IT strategy. Focusing on IT support & service management, infrastructure & network security, cloud solutions & migration, IT architecture consultancy, systems analysis and business & IT alignment.

Technology is not just essential for the day-to-day running of your business but can also help to achieve growth and success when utilised effectively. With the right tools, you can adapt to your changing business needs, provide a good level of customer service, minimise operational costs and maximise revenues. We help you understand how to leverage technology to improve business processes and performance. Organisational agility is critical for business success. With the ability to respond rapidly to emerging trends and changing market conditions, you can outperform the competition and drive business growth.

We Thrive On Challenging Projects That Produce Bigger Rewards.

Technology has both tangible and intangible benefits that will help your business make money and produce the results your clients demand. Technological infrastructure affects the culture, efficiency and relationships of a business. For a successful implementation of new technology, it is essential to develop a business plan that documents the business drivers and challenges, the process issues and the existing IT setup. This will help you understand what must be accomplished and implemented to achieve the desired business goals.

The philosophy we take to tech support is a holistic one. It starts with a free consultation, where we will assess your current environment and ultimately help you work smarter, not harder.

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Great Team!

Meet Your New Team

Trevor Jones
Trevor JonesOperations Director
Trevor has worked in a wide variety of roles in the IT industry, working for small IT solution providers, global construction service companies and regional charities.

Trevor’s main areas of expertise are service
management and operational support, where he has successfully led teams of engineers in demanding corporate environments. He also has a wealth of experience working with a wide range of IT platforms and playing a major role in numerous infrastructure projects, helping to project manage and support.

Operational Support 93%
Service Management 86%
Gilda Scarfe
Gilda ScarfeManaging Director
Over the last 16 years, Gilda has gained a huge amount of invaluable knowledge and experience, thanks to her career path which has spanned a variety of business types and roles within the information technology and education sector.

Gilda is experienced in applying best practice frameworks & methods and driving change management, business transformation, service transition, project strategies, strategy formulation & business benefit realisation.

She is responsible for client relationship and implementing a continual improvement regime to ensure we provide the best possible service to our clients.

Relationship Management 96%
Continual Improvement 85%
Stephen Wake
Stephen WakeTechnical Director
Stephen originally started his career in IT in the late 90’s. Since then he has held many IT and business roles within public and private sector organisations culminating with opening his own successful IT support company in the early 2000’s.

Stephen aims to bring the best of initiatives to ensure Three Link have the processes, policies and skilled staff to deliver outstanding solutions and services to our clients as well as retaining the company’s core values that set us apart from our competitors; Leadership, Quality, Dedication, Agility and Innovation.

Infrastructure Architecture 89%
Process Management 95%

3Link Team

The dynamic 3Link team is made up of experienced professionals from various fields in the Tech industry covering support, networking, security, systems analysis, architecture, project management, business information systems and telecoms.

As we take a holistic approach to the services we provide we don’t focus solely on technical skills and are always looking for driven individuals that may be able to bring something unique to the team which we feel has always given 3LINK the edge over traditional IT solutions providers. If you think you may have what we are looking for, please get in touch.

We measure our success by our core values

Leadership

We believe that fostering partnerships and relationships with our clients and team is the best way to get results. By guiding and helping to facilitate others we can make a positive difference, allowing all parties to contribute to a shared goal.

Quality

We aim to deliver excellence, nothing less will do. We are continually scrutinising and enhancing our service capability in order to deliver and exceed our customers’ expectations. Quality comes before anything else within our business.

Dedication

We recognise the relationships we have with our customers on the outside depend on the relationships we have within. For this reason we have employed people who can provide the dedication and commitment our customers expect.

Agility

Our team values itself on how quickly it can respond to changing customer requirements and market trends. We are flexible, adaptable and customer-focused, but always consistent in our approach to delivering services and solutions.

Innovation

We strive to redefine the standard of excellence in everything we do. We are open to ideas that challenge convention and drive innovation. The only constant in life is ‘change’, and we believe that in order to stay relevant we must constantly improve.

Helping your business to work smarter with technology

 

Through Creative Ideas, Innovation & Technical Knowledge

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